Terms and Conditions

Effective Date: 2nd June,2025
 Website: clova.pk
 Business Name: Clova

Welcome to Clova. By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website or services.

1. Use of the Website

  • You must be at least 18 years old or have the consent of a parent or guardian to use our website.

  • You agree not to use the website for any unlawful or prohibited purpose.

  • You are responsible for maintaining the confidentiality of your account information.

2. Product Information

  • We strive to display products accurately, but colors and materials may vary slightly due to screen settings or natural variation.

  • All prices are listed in  Rs.

  • We reserve the right to modify or discontinue products at any time.

3. Orders and Payments

  • When you place an order, you agree that all information provided is accurate and complete.

  • Orders are subject to acceptance and availability.

  • We accept secure payments via given payment methods.

  • We reserve the right to cancel or refuse any order for any reason.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on delivery times, fees, and tracking.

5. Returns and Refunds

Please refer to our Return and Refund Policy for information on how to return items and request refunds.

6. Intellectual Property

  • All content on this site, including text, images, graphics, and logos, is the property of Clova or its licensors.

  • You may not reproduce, distribute, or exploit any content without our written permission.

7. User Content

  • You may post reviews, comments, and other content, provided it is not illegal, obscene, threatening, or defamatory.

  • By submitting content, you grant Clova the right to use, reproduce, and display such content on our platform and marketing materials.

8. Limitation of Liability

  • Clova shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our site or products.

  • Our total liability shall not exceed the total amount paid by you for the product(s) in question.

9. Indemnification

You agree to indemnify and hold harmless Clova and its affiliates from any claims, losses, or damages arising from your violation of these Terms or misuse of the site.

10. Governing Law

These Terms and Conditions are governed by the laws of  Pakistan. Any disputes shall be resolved in the courts of  Pakistan.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes your acceptance of any changes.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Clova Customer Support
 Email: clovatrends@gmail.com
 Phone: 0308 444 87 39
 Address: 5 M Gulberg 3 Lahore