Shipping Policy – Clova.pk

At Clova.pk, we aim to deliver your favorite products to your doorstep quickly, safely, and affordably.

Order Processing Time

  • Orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

Shipping Time

  • Standard Delivery: 3–5 working days for major cities across Pakistan.

  • Remote Areas: May take up to 7 working days depending on location and courier availability.

Shipping Charges

  • Free Shipping on orders above Rs. 3,000.

  • A flat delivery fee of Rs. 200 applies to orders below Rs. 3,000.

Delivery Partners

We work with trusted courier services like  TCS to ensure reliable and timely deliveries.

Order Tracking

Once your order is dispatched, you’ll receive a tracking number via SMS or email to monitor your delivery status.

Delivery Address

Please ensure your shipping details are accurate. Clova.pk will not be responsible for delays or undelivered items due to incorrect addresses.

Delays & Exceptions

While we strive to meet all delivery timelines, there may be occasional delays due to weather, public holidays, or courier issues. We appreciate your patience and understanding in such cases.